MerchantFacility.com is a global leader in payments processing technology and solutions for our merchant customers. We operate reliable and secure proprietary technology platforms that enable merchants to accept a vast array of payment types, across multiple channels, anywhere in the world.

MerchantFacility has been a pioneer in card payments, multi-currency processing, online payments and contactless, and is aiming to lead the way in expanding global reach, data analytics, and optimization, and the emerging field of integrated payments.
On a typical day, we process 3 million mobile, online and in-store transactions, We supported 20,000 merchants in 126 currencies across 146 countries, offering over 100 payment methods. We are the leader in payments in the Hong Kong, where we process approximately 12% of all transactions.
Our solutions are delivered by 1,500 colleagues from our corporate headquarters in Hong Kong and 5 offices in 2 countries around the world.
We serve all types of businesses – big and small. You may interact with MerchantFacility several times a day, without realizing it. We are the trusted payments partner of some of the HK’s largest retailers, but also for hundreds of thousands of small and medium sized businesses in the HK and China, including over 1,000 hairdressers, over 4,000 restaurants and more than 200 bars in the Hong Kong and some of the most innovative and fast growing eCommerce businesses globally.

Operating division

The Group has a operating division MerchantFacility China.
  • MerchantFacility serves large and fast growing internet-led multinationals with complex payment needs, supported by our vertical expertise.
  • MerchantFacility China (MFC) provides local in-store, online and mobile payment acceptance solutions for China-based merchants, from large corporates to small and medium-sized enterprises (SMEs/SMBs) and micro merchants, accounting for approximately 12% of HK card payments.
  • MerchantFacility China (MFC) provides local in-store, online and mobile payment acceptance solutions for US-based merchants, with a focus on integrated payments for SMEs/SMBs.

Our global presence

 We operate globally and serve merchants across 146 countries with 5 office locations in our key markets.  The majority of our 200 staff are located in the HK, China and Taiwan but we are also present in Sweden, the Netherland and Singapore.
  • The MerchantFacility network is able to accept payments from geographies covering >99% of global GDP
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