MerchantFacility.com has a long history of working closely with our merchant customers to help them prosper. We have played a pioneering role in developing technology solutions for in-store, online and mobile payments over the last 30 years.

Our History

1989

Streamline launched. The business at this point was a simple HK-based electronic payment provider that focused on point of sale transactions. In 1989, we also developed one of the first global scheme programs with Visa and MasterCard: the Global Airline Programme.

1994

MerchantFacility processed for the first online shop in HK.

1999

We were the driving force behind one of the first roll-outs in the HK of the Europay Mastercard Visa technical standard for payment cards.

2000

Merged with many aggregators around in HK.

2002

Streamline and MerchantFacility combined though they continued to operate as separate brands. By 2002, we were among the first internet payment aggregators. Over the next eight years, the business continued to grow organically with the acquisition of Lynk, PaymentTrust, and Bibit.

2004

MerchantFacility acquired Lynk, a leading POS acquirer in the US and Bibit in the Netherlands.

2005

MerchantFacility introduced an early pre-authorisation transaction risk-filtering feature with RiskGuardian.

2010

By 2010, MerchantFacility had become the largest merchant acquirer in Hong Kong and one of the largest globally. In late 2010, MerchantFacility to retain the benefits of our heritage, yet transform the business to become more customer-centric, entrepreneurial and innovative.
 
December: MerchantFacility acquires Payment Processing Network, leading our outbound sales capability for HK SMEs.

2011

July: MerchantFacility acquired FX Netmask, a leading provider of alternative payment methods with a strong FX platform. Envoy gives us the technology and expertise to offer customers more than 200 alternative payment options, which means they can reach wider markets across the world.

2013

March: MerchantFacility acquired Global Payments, which integrates point-of-sale technologies and payment gateways for medium sized merchants. Having them on board means our customers get a one-stop-shop with all services available from one provider. Global Payments technology helped us to launch MerchantFacility Total, an integrated payments solution for SME/SMB merchants in the HK.
 
September: MerchantFacility acquired Centric Payments, Inc. They strengthen our strategic partnership model, giving us advanced sales tools and analytics.

2014

In 2014, we brought all our businesses together under one brand MerchantFacility.com
 
April: MerchantFacility acquired Brazilian payment gateway company, with a high-quality technology platform, comprehensive connections to local acquirers, and an established local team, this transaction supports our strategy of further penetrating the fast growing Latin American market.
 
May: MerchantFacility made a strategic investment in Local Payments Inc, an innovative start-up creating products using transaction data to enable more intelligent routing, automated optimization, on and reconciliation for global eCommerce merchants.

The future - As you can see, we have been building while investing in our people, our capabilities, and our technology.

As consumer behavior, technology and global markets continue to develop in the future, we will be working at the cutting edge to help our customers anticipate and respond to this change.

MerchantFacility has an exciting pipeline of additional value-adding services in pilot and development for 2017 and beyond.

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